Emily Kulbacki
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  • Tacoma, WA
  • United States
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Help! Problems with Dragonframe after moving it to a new Mac

Started this discussion. Last reply by Dennis Heinzeroth Aug 10. 3 Replies

Hi all,We just bought a new Mac with OS high sierra. We have sent a shout out to DF tech folks, but they're being very slow with a response. I'm wondering if someone here has had similar issues and…Continue

Tags: audio, error, message, no, x-sheet

 

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Dennis Heinzeroth replied to Emily Kulbacki's discussion Help! Problems with Dragonframe after moving it to a new Mac
"Can I transfer a license to a different machine? Yes, you can move your license to a different computer.In the Help menu of the application you will find “Deactivate License…”. Once you deactivate the license, you may activate it…"
Aug 10
Dennis Heinzeroth replied to Emily Kulbacki's discussion Help! Problems with Dragonframe after moving it to a new Mac
"I think you need to contact DF when you move your license from one computer to another. I think I recall reading that in the license agreement."
Aug 10
Simon Tytherleigh replied to Emily Kulbacki's discussion Help! Problems with Dragonframe after moving it to a new Mac
"Is it possible that it is still in trial mode? 48 frames is I think all that it allows you with this. Perhaps you need to check that you have entered your registration details correctly? Just a thought, I am no expert...."
Aug 10
Emily Kulbacki posted a discussion

Help! Problems with Dragonframe after moving it to a new Mac

Hi all,We just bought a new Mac with OS high sierra. We have sent a shout out to DF tech folks, but they're being very slow with a response. I'm wondering if someone here has had similar issues and can help.Things that work fine:Dragonframe opens correctlyShows us our recent scene listShows us our frames shotThings that don't work:When we open our unconformed scene (any scene that was created on the old computer) the frame count is fine (say 400) and if we scroll through we can see them all.…See More
Aug 9
Emily Kulbacki commented on Charles Brunson's blog post new art teacher/ middle school -I'm trying to prove my case of the benefits of teaching animation to my students
"Hi! I'm not an animation guru just an enthusiast so I'm not sure if my feedback would be useful, but I love the idea of having students learn animation in middle school. Like you, I'm an educator (I teach philosophy) and I find that I…"
Jul 13

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